Books
Communication Training & Development: Exploring the Cutting Edge
"Training today is used to help organizations survive multiple advances in society... What does training and development mean? Training and development refer to formal programs structured and designed within an organization to help new and seasoned employees adjust to the workplace, gain work related knowledge, expert skills and attitudes. (p. 1 Communication, Training & Development: Exploring the Cutting Edge).”
$60; Click Here to Order
Career On! (Second Edition) Creating career clarity and confidence, and avoiding a career cul-de-sac.
By Orlando Blake, CPT, PhD
Career On! provides a "roadmap" for your career choices based on who you are. By following my suggestions and using this book as a guide, you will be able to, step by step, smoothly move through the phases to your best career fit. The tool for you to make the best choice is right in front of you in this book.
$16.95; Click Here to Order Now
Leading the Total Quality Mission, Volume 1: Aligning principles, practices and management
By Orlando Blake, CPT, PhD
Why are some companies so successful at developing and implementing Total Quality and Continuous Improvement?
How can you make Total Quality (TQ) and Continuous Improvement (U) programs successful? Good intentions and noble goals aren't enough. TQ and CI are just words unless you know how to live by them. You must align capability, leadership, total quality practices, and commitment and that is what these books are all about!
$12.95; Click Here to Order
Leading the Total Quality Mission, Volume 2: Building capability and creating commitment
By Orlando Blake, CPT, PhD
Why are some companies so successful at developing and implementing Total Quality and Continuous Improvement?
How can you make Total Quality (TQ) and Continuous Improvement (U) programs successful? Good intentions and noble goals aren't enough. TQ and CI are just words unless you know how to live by them. You must align capability, leadership, total quality practices, and commitment and that is what these books are all about!
$12.95; Click Here to Order
Life's Path, Second Edition
Your Life. Your Way.
by Orlando E. Blake, Ph.D., CPT
Available online at www.booklocker.com.
Ebook (PDF) $15.95
Paperback $24.95 + $5.95 S & H
Leading Total Quality: Management's Role in Aligning Leadership and Total Quality Practices
by Orlando E. Blake, Ph.D.
Available online at www.booklocker.com; www.amazon.com or at your local bookstore.
Investigations At Work: The Art of Fact Finding and Investigating Employee Complaints (2nd edition)
($47, contact oeb@blake-group.com to order)
POWW! Mediation and Facilitation for HR Professionals
Managing conflict in modern organizations is a fact of life for HR professionals. They are called on to mediate and facilitate internal disputes constantly. Written by an accomplished Human Resources practitioner and mediator this book is for new as well as seasoned HR practitioners.
POWW! provides easy to implement methods, models, and checklists to give you the edge in recognizing and resolving workplace disputes. All of the cases and methods come from real world experiences and confirmed research gleaned from years of practice and studies.
$12.95; Click Here to Order
POWW! Win-Win Turning Points During Conflict: Stop Fighting and Start Talking For Managers
Conflict is a fact. However, conflicts can be managed and resolutions are possible, if you know how to start talking and stop fighting. This book gives you researched techniques proven to move intractable toward mutually acceptable resolutions. POWW! Start Talking & Stop Fighting for mangers includes:
- The three ways to communicate to create turning points in conflict situations
- The SIMPLE approach to uncover needs and interests
- Cases that will help you learn how to apply what you learn
$12.95; Click Here to Order