Books
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Leading Total Quality: Management's Role in Aligning Leadership and Total Quality Practices by Orlando E. Blake, Ph.D. Available online at www.booklocker.com; www.amazon.com or at your local bookstore. |
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Investigations At Work: The Art of Fact Finding and Investigating Employee Complaints (2nd edition) ($47, contact oeb@blake-group.com to order) |
POWW! Mediation and Facilitation for HR Professionals
- Order from Get to the Point Books (bottom of page)
POWW! Stop Fighting and Start Talking For Managers
- Order from Get to the Point Books (bottom of page)
Booklets
- Interviewing as a Communication Process (free download)
Monthly Newsletter
Twin Plant News Human Resources
- September 2006 - "Leader, Change Thyself"
- August 2003 - "Planning for Conflict"
- July 2003 - "Planning for Conflict"
- June 2003 - "Slash Your Clash Budget"
- May 2003 - "Slash Your Clash Budget"
HR Magazine Interview
Tucson Business Edge Magazine